Careers at i4cp

Ranked by Inc. Magazine as one of the 5,000 fastest-growing private companies, the Institute for Corporate Productivity (i4cp) is the leading authority on next practices in human resources. We produce more research than any other human capital research firm in the world, and many of the world’s most prominent organizations and HR (Human Resources) leaders turn to i4cp to better capitalize on emerging workforce trends. Supported by a powerful community of human capital practitioners, we provide insights that help organizations better anticipate, adapt, and act in a constantly changing business environment.

The i4cp Senior Director, Member Development is responsible for attracting new member organizations, typically Fortune 1000, to join the i4cp member network. Successful candidates will have a proven track record of overachievement in selling HR-based solutions to Fortune 1000 organizations and C-level executives. This individual will be comfortable interacting with CHROs and senior level HR buyer, and will be results-oriented, input-focused, entrepreneurial, and a team player.

• Geographic territory management
• Discover needs, architect and offer solutions that are in alignment with prospect’s business objectives
• Create and manage sales opportunities with top prospects in territory
• Exceed new business quarterly sales objectives ($500K quarterly)
• Build and manage a pipeline of Fortune 1000 opportunities that support achievement of quota
• Submit accurate new business forecasting on a weekly basis
• Lead insightful conversations about salient business and human capital issues across all industries and particularly how i4cp’s High Performance Organization and Next Practice research supports and increases organizational effectiveness
• Plan and execute annual territory strategy with supporting account and opportunity plans
• Manage post sale strategic account relationships to uncover upsell and cross-sell opportunities
• Enter and maintain data accurately through salesforce.com CRM
• Develop and maintain in-depth understanding of i4cp’s complete value proposition across all services and solutions
• Become an expert in i4cp research and offerings and serve as a go-to source for members and prospects who want more information concerning our solutions
• Observe, understand and communicate current business and human capital management trends

• Accountable – Proven ability to meet goals, effective hunter and farmer
• Transparent – Exchange thoughts and ideas effectively (both written and verbal), with strong credibility, conciseness, and storytelling ability
• Member-driven – Trusted, strategic partner and thought-leader with strong industry knowledge
• Growth Mindset – Effectively leverage tools, data and technology to enable growth.

• 5+ years of proven Fortune 1000 new business sales success (exceeding a $1.5M quota)
• Proven ability to initiate and develop conversations/relationships with C-level Human Resources executives of major corporations
• Demonstrated success selling human resources solutions
• Compelling written and persuasive oral communication skills
• Track record of success in executing complex sales cycles

In addition to the impactful, industry-leading work and wonderful team, i4cp also shares the following:

• World-class medical, dental, and vision benefits
• Paid time off benefits, including company holidays
• Remote work environment
• Bonus and equity compensation benefits
• Opportunities to annually attend the i4cp Next Practices Now Conference and participate in professional development
• Access to a network of the world’s leading human capital thought leaders, researchers, and practitioners

Ranked by Inc. Magazine as one of the 5,000 fastest-growing private companies, the Institute for Corporate Productivity (i4cp) is the leading authority on next practices in human resources. We produce more research than any other human capital research firm in the world, and many of the world’s most prominent organizations and HR (Human Resources) leaders turn to i4cp to better capitalize on emerging workforce trends. Supported by a powerful community of human capital practitioners, we provide insights that help organizations better anticipate, adapt, and act in a constantly changing business environment.

As Senior Consultant – Advisory Services, you will lead Culture Renovation© engagements for our clients. In this role you will leverage i4cp’s research and your deep expertise in culture and business transformation to create high performance cultures. In addition to leading client work you will play a critical role in building the Advisory practice at i4cp by selling new engagements and expanding existing relationships.

• Work with C-suite leaders at Fortune 500/Global 1000 organizations to create high performance cultures.
• Lead cross functional Culture Renovation© teams across multiple engagements.
• Serve as a thought leader and trusted advisor for i4cp’s culture research to i4cp clients and prospects.
• Align Culture Renovation© projects with key business outcomes and build compelling value propositions.
• Develop new methodologies and solutions based on i4cp research to address evolving client needs.
• Design and facilitate workshops with senior leaders that generate insights and deliver impact.
• Directly contribute to the growth of Advisory Services by selling, leading, and expanding engagements of more than $250K.
• Collaborate across the i4cp organization to ensure alignment between Advisory Services and other functions.

• Our clients come to us to help create high performing cultures that result in increased revenues, market share, profitability, customer satisfaction, and employee engagement and wellness. As a Senior Consultant you will be a critical member of an elite team focused on helping our clients achieve their culture vision. Your role is essential to ensure that:
• Our solutions meet the client’s business and strategic goals.
• Our solutions meet the client’s business and strategic goals.
• Our clients have high performing cultures.
• Our relationships with each client expand in the form of new projects, new relationships and new revenue streams.
• i4cp Advisory Services continues to be the fastest growing business at i4cp.
• Clients see us as their strategic partner of choice supporting the continued growth of Advisory Services and i4cp.

• Client Focused – Listen, understand, anticipate, and deliver on client needs
• Clear – Explain complex concepts simply in both verbal and written form with conciseness and credibility.
• Trusted Advisor – Provide expert guidance and strategic insights to our clients, building long-term relationships based on trust and reliability.
• Engagement Leader – Lead diverse teams to deliver complex projects ensuring client satisfaction and successful completion within scope, budget, and timelines.
• Insight Driven – Ability to facilitate insights and action for our clients from internal and external data sources.

• Deep subject matter expertise (7+ years) in Culture, Organizational Development, Human Resources and/or Learning and Development.
• Strong communication skills, both verbal and written, experience of working in diverse, multi-cultural contexts and mastery of working virtually.
• Deep analytical skills – turning data and insights into actionable solutions.
• Excellent client relationship management, facilitation, and communication skills.
• Experience in large scale organizational transformation projects.
• Master’s degree in HR, Organizational Psychology, Business, or related field; equivalent experience will also be considered.

In addition to the impactful, industry-leading work and wonderful team, i4cp also shares the following:

• World-class medical, dental, and vision benefits.
• Paid time off benefits, including company holidays.
• Remote work environment.
• Equity compensation benefits.
• Opportunities to annually attend the i4cp Next Practices Now Conference and participate in professional development.
• Access to a network of the world’s leading human capital thought leaders, researchers, and practitioners.

Ranked by Inc. Magazine as one of the 5,000 fastest-growing private companies, the Institute for Corporate Productivity (i4cp) is the leading authority on next practices in human resources. We produce more research than any other human capital research firm in the world, and many of the world’s most prominent organizations and HR (Human Resources) leaders turn to i4cp to better capitalize on emerging workforce trends. Supported by a powerful community of human capital practitioners, we provide insights that help organizations better anticipate, adapt, and act in a constantly changing business environment.

As a Senior Sales Support Specialist (internally referred to as Membership Development Partner), you will play a critical role in supporting the sales team in acquiring and retaining clients for HR research services and subscription-based membership programs. In this role, you will leverage i4cp’s research, sales strategy, and customer relationship management expertise to drive growth and enhance client satisfaction.

Beyond supporting membership development, you will contribute to the ongoing success of i4cp’s sales initiatives by identifying opportunities for engagement, retention, and expansion of client relationships.

• Collaborate with the sales team to develop and execute strategies for attracting new members and retaining existing ones.
• Prepare compelling sales presentations, proposals, and contract documents tailored to client needs.
• Educate prospects on the value of i4cp membership and research offerings.
• Serve as the primary contact for resolving client inquiries and ensuring high levels of satisfaction.
• Maintain accurate customer records and engagement history in the CRM system.
• Monitor client engagement metrics and track subscription renewal dates to optimize retention.
• Analyze sales data to identify trends and opportunities for growth.
• Create and present reports on sales performance indicators to leadership.
• Coordinate with the marketing team to align on lead-generation activities and campaigns.
• Support the onboarding and training of new sales support team members.
• Collaborate across departments to improve sales processes and enhance efficiency.
• Develop and implement strategies to boost member engagement and retention.
• Provide strategic recommendations based on data insights to optimize sales performance.

As a key member of the Membership Development team, you will help drive business growth, client satisfaction, and revenue expansion by ensuring that i4cp members receive maximum value from their membership. Your contributions will be essential in:

• Enhancing client relationships through personalized engagement and strategic support.
• Supporting the sales team in increasing membership renewals, expansion, and overall growth.
• Aligning client needs with i4cp’s world-class research to demonstrate clear ROI.
• Contributing to data-driven sales strategies that improve efficiency and impact.
• Helping i4cp remain the preferred partner for HR research and membership insights.

• Client Focused – Listen, understand, anticipate, and deliver on client needs
• Clear – Explain complex concepts simply in both verbal and written form with conciseness and credibility.
• Trusted Advisor – Provide expert guidance and strategic insights to our clients, building long-term relationships based on trust and reliability.
• Data-Driven – Utilize analytics to identify trends and develop targeted growth strategies.
• Collaborative Partner – Work across teams to ensure alignment between sales, marketing, and research initiatives.

• 2+ years of experience in sales support, membership development, or a related field.
• Familiarity with HR research services and membership-based business models.
• Proficiency in CRM platforms and the Microsoft Office Suite.
• Strong analytical skills with the ability to interpret and apply sales data.
• Excellent written and verbal communication skills, with experience in client relationship management.
• Proven ability to manage multiple priorities and maintain organization in a fast-paced environment.
• Experience mentoring and supporting team members.
• Solid understanding of sales processes, performance metrics, and customer engagement strategies.

In addition to the impactful, industry-leading work and wonderful team, i4cp also shares the following:

• World-class medical, dental, and vision benefits.
• Paid time off benefits, including company holidays.
• Remote work environment.
• Equity compensation benefits.
• Opportunities to annually attend the i4cp Next Practices Now Conference and participate in professional development.
• Access to a network of the world’s leading human capital thought leaders, researchers, and practitioners.

Ranked by Inc. Magazine as one of the 5,000 fastest-growing private companies, the Institute for Corporate Productivity (i4cp) is the leading authority on next practices in human resources. We produce more research than any other human capital research firm in the world, and many of the world’s most prominent organizations and HR (Human Resources) leaders turn to i4cp to better capitalize on emerging workforce trends. Supported by a powerful community of human capital practitioners, we provide insights that help organizations better anticipate, adapt, and act in a constantly changing business environment.

As a Membership Director you will lead the solution delivery for a portfolio of member organizations supporting their human capital initiatives. The Membership Director’s responsibilities focus on retention and expansion of our relationships and revenue by working with assigned members and their Senior HR Executives. The Membership Director is also expected to represent the member voice within i4cp. This position reports to the VP of Member Services, Mark Walker.

There are several pillars as the focus of this role:

1. Land & Expand: Member Retention & Expansion
   • Determine success criteria with members that align our solutions with their needs.
   • Regularly evaluate the membership health and lead actions to address risk, as well as expand our connections & annual revenue.
2. Member Driven: Client Relationship Management
   • Build and maintain relationships with multiple HR Leadership Team Members in each assigned enterprise member.
   • Identify key influencers to help drive engagement.
   • Curate relevant connections from member’s business to i4cp’s resources.
3. Transparent & Inclusive: Cross-Functional Collaboration
   • Engage various departments or expertise areas to support member needs.
   • Share key details of member organizations' top initiatives and strategic questions to influence research & tool development.
   • Surface and share member feedback to ensure continuous improvement of i4cp solutions.

• Presence – Exchange thoughts and ideas effectively (both written and verbal), with strong credibility, conciseness, and storytelling ability.
• Partnership – Work effectively with others, build strong relationships, and foster a collaborative culture within the organization.
• Prioritization – Prioritization is the process of ranking tasks or goals based on their urgency, importance, and impact to ensure efficient use of time and resources.
• Influence – The ability to shape opinions, behaviors, or decisions through persuasion, credibility, or authority without relying on force or direct control.
• Growth – Increasing a company's revenue, market share, or profitability through strategic expansion, innovation, and operational improvements.

• Develop an overall understanding of assigned members and build relationships with HRLT and CoE Leaders.
• Develop annual strategic plans for each member with corresponding tactics.
• Achieve 85%+ renewal of member portfolio and actively increase membership value and revenue for i4cp.
• Provide strategic counsel to each member’s HR Leadership Team on a regular basis.
• Develop and deliver on Member Action Plans that align with assigned Member’s top initiatives.
• Manage account renewal process, to include accurate forecasting.
• Collaborate with field sales on new account transitions.
• Provide value-added services and upsells for assessments, workshops, boards, and special projects.
• Initiate and provide management in the development of key processes to support scaling and best practices within account management.

Key Competencies (the ideal candidate will have all of the following skills and experience):

• 8+ years human capital experience working as a practitioner/consultant along with an interest in human resource research and emerging practices.
• Demonstrated ability to work with Senior Executives.
• Excellent communicator verbally and in written formats; well-developed presentation skills.
• Proven organizational and prioritization skills.
• Capable of managing member activity, communications, and upsell opportunities in a structured and documented fashion.
• Working knowledge of applications like Microsoft Office and customer relationship management (i.e. Salesforce.com).
• Desire to take the initiative in identifying, addressing and resolving day-to-day issues and challenges.
• Bachelor’s degree, preferably in business-related field.

In addition to the impactful, industry-leading work and wonderful team, i4cp also shares the following:

• 8+ years human capital experience working as a practitioner/consultant along with an interest in human resource research and emerging practices.
• World-class medical, dental, and vision benefits
• Paid time off benefits, including company holidays
• Remote work environment
• Eligibility for Bonus and Equity compensation benefits.
• Opportunities to annually attend the i4cp Next Practices Now Conference and participate in professional development
• Access to a network of the world’s leading human capital thought leaders, researchers, and practitioners