Performance Management FAQs

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April 8, 2025
April 8, 2025
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When Questions Arise, Start Here

A practical companion to the i4cp Executive Brief on Performance Management.

Keep this FAQ handy for quick answers and evidence-based rationale.

Whether you’re redesigning your review process, training people leaders, or fielding  questions from stakeholders, this FAQ document provides research-backed answers to the most common performance management issues on

  • Ratings
  • Goals
  • Feedback Frequency
  • Compensation
  • Accountability
  • Reviewing People LEaders
  • PM and Talent Review

Each answer includes links to i4cp case studies, member discussions, or toolkits so i4cp members can go deeper when needed, without hunting for sources.

Use this FAQ to:

  • Support manager training with clear, current practices on feedback, goal-setting, and ratings

  • Navigate hot-button topics like compensation timing and accountability

  • Reinforce your executive messaging with insights from high-performance organizations

 

Judy Albers

Judy is responsible for creating a suite of practical, easy to use tools to help HR leaders implement next practices and drive organizational change.

As a learning strategist, Judy has helped many of the world’s most admired companies create collaborative digital learning experiences backed up by cognitive science and research on web behavior. Her consulting projects have earned over a dozen awards from across the learning, media, and marketing fields.

As First Vice President of Learning Technology for JP Morgan Chase, Judy served as the business owner of learning management systems to support 160,000 employees, six lines of business, and 34 stakeholder groups. During Bank One’s years as the top-rated bank in Training Magazine’s Training Top 100, Judy facilitated learning governance and measurement.

Kevin Martin

Kevin Martin is the chief research officer at the Institute for Corporate Productivity (i4cp); the leading research firm focused on discovering the people practices that drive high-performance.

In addition to guiding i4cp’s research agenda and deliverables, Kevin also advises corporate and human resources leadership teams on best- and next-practices in a broad range of topics that range from talent risk management and corporate culture, to human capital strategy and organizational agility. He also serves as executive sponsor of i4cp's distinguished Chief HR Officer Board.

Prior to i4cp, Kevin worked for several years at research firm Aberdeen Group where he built one of the industry’s leading human capital management (HCM) research practices and then held a variety of roles of increasing responsibility which included SVP of Research Operations with general management oversight of the company's 17 research practices, and SVP of International Operations where he led the firm’s expansion efforts in to Europe.

A highly sought-after international keynote speaker on all aspects of human resources and talent management, Kevin has been recognized as a “Top 100 HR Influencer” by HR Examiner. His and his team’s research have been cited in leading business media, including Forbes, The Wall Street Journal, Fast Company, Harvard Business Review, Inc. Magazine, Bloomberg, the Financial Times, CFO Magazine, CIO Applications, and on CNBC.

He is also an occasional contributor for the Financial Times.

Kevin currently serves on the advisory councils for the University of Dayton's school of business administration and school of engineering. He also serves on the board of advisors for Bullseye Engagement. From 2005 to 2014, Kevin served on the board of directors for Big Brothers Big Sisters of Central Massachusetts, which included a two-year term as board chairman (2009-2011). In 2006, Kevin was awarded the Commonwealth of Massachusetts's "Big Brother of the Year".

Kevin earned a Master of Business Administration degree from Boston University and a Bachelor of Science in Business Administration degree from the University of Dayton. He resides in Massachusetts with his wife (Laura) and their three sons.