How do I begin querying generative AI?

Hero Querying AI

As the early adopters of generative AI in our member organizations are working with their colleagues to develop generative AI skills, one of the hardest adjustments for newbies is remembering

It's not Google.

It's not for searching. It's for helping you do a task.

We have to unlearn how we ask questions of Google, in order to learn how to work best with an AI assistant.

One of the easiest ways to make this mindset shift is to try prompting generative AI with personal tasks.  Things you'd normally ask Google, like

  • What are some examples of a great best man's toast?
  • What are the best places to stop on my road trip?
  • How do I have this difficult conversation I've been avoiding?

With Google, you ask once, get a bunch of results, browse all the results, and then scan each of them to hunt for an answer to your question.

With a generative AI assistant, you get a single result, and then you keep iterating until you get the answers you needed.

To get you started, here are a few examples from my own prompt history.  (Note that I'm using ChatGPT's premium version, but any AI assistant will work similarly)

Click on a link to see the back-and-forth conversation in ChatGPT.

Scenario
What I learned
Help me write a boss's day poem

I can ask my assistant to try again, in lots of different ways, with instantaneous results. This prompt took me about 10 minutes.

 

Script a hard conversation

My friend called with a challenging problem at her work. I didn't remember enough about Crucial Conversations in order to help her. I gave my assistant the scenario and got an outstanding application of the Crucial Conversations model.  Published models + my context = impressive assistance.

 

Expand my holiday knowledge

I wanted to suggest a "Secret Santa" activity but make it more globally inclusive. None of the responses alone was quite what I wanted, but I got enough to combine a few replies into my own table. And I learned a lot!

 

 

 

Judy Albers

Judy is responsible for creating a suite of practical, easy to use tools to help HR leaders implement next practices and drive organizational change.

As a learning strategist, Judy has helped many of the world’s most admired companies create collaborative digital learning experiences backed up by cognitive science and research on web behavior. Her consulting projects have earned over a dozen awards from across the learning, media, and marketing fields.

As First Vice President of Learning Technology for JP Morgan Chase, Judy served as the business owner of learning management systems to support 160,000 employees, six lines of business, and 34 stakeholder groups. During Bank One’s years as the top-rated bank in Training Magazine’s Training Top 100, Judy facilitated learning governance and measurement.