11 Actions to Consider from the SEC’s Mandate on Human Capital Disclosure

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Over the past two weeks since i4cp published its initial guidance on the U.S. Securities and Exchange Commission’s (SEC) recent ruling on human capital disclosure (member only), we’ve engaged in many conversations with a cross section of senior-level business executives – including several who serve on public company boards –  to gain insight into the corporate response.

It is clear from those conversations that – while some have increased disclosure of human capital metrics (e.g., Walmart, Microsoft, Deutsche Bank, Allianz, to name a few) – awareness and strategies are in early stages at most companies. However, we anticipate this will be a topic of discussion at many corporate board meetings in preparation for upcoming earnings releases.

As part of i4cp’s continued coverage, we are reiterating our initial guidance and recommendations, while also putting forth additional information to consider.

Our initial guidance published on September 28, 2020:

  1. Create and maintain an inventory of your organization’s total talent (including and beyond full-time and part-time employees). While U.S.-based public companies remain mandated by the SEC to disclose the total number of people they employ, the SEC now encourages these companies to disclose the number of contractors and contingent workers, too.
  2. Be prepared to be called on for insights and data on any element of the workforce associated with business risk and/or readiness, specifically those related to culture, capability, and ESG (environmental, social, and corporate governance).
    1. Be Aware: In this era of stakeholder capitalism, ESG has vaulted to the forefront. ESG often incapsulates elements typically associated with human capital. An example is the September 2020 World Economic Forum white paper, Measuring Stakeholder Capitalism Towards Common Metrics and Consistent Reporting and Sustainable Value Creation. In that white paper about global ESG metrics, elements specific to diversity and inclusion, well-being, and skills for the future are prominent.
  3. Prepare now for future public disclosure specific to workforce metrics. A good start is to become familiar with the proposed International Organization for Standardization’s (ISO) 30414 Human Capital reporting standards.
  4. Understand your organization’s unique and critical intangible business value drivers (e.g., innovation, diversity, culture) and their associated indicators and measures, as well as actions being taken to improve them.

  5. Additional considerations as of October 23, 2020:

  6. As we stated in our initial guidance, the amendments will be effective 30 days after publication in the Federal Register. The publication date was October 8, 2020 and the effective date is now November 9, 2020.
  7. Any listing company on U.S. exchanges is subject to this new SEC disclosure.
  8. While human capital metrics disclosure is dependent on what is material to the business, there is no clear consensus on what companies will or should disclose. What is considered material will likely depend on the industry and the markets within which an organization operates. One indicator may be reviewing the people data that is currently elevated to the board as a baseline of what could be deemed material. This is a good time to consider benchmarking the people data that is elevated against that of other organizations (e.g., culture measures, diversity/inclusion measures, ESG, etc.).
  9. Examine current references or statements about the workforce in your recent proxy statements, 10Ks, 10Qs, earnings calls, and investor presentations. Be aware of language used that may be deemed material.
  10. It is important that HR develops a narrative for the board of directors on which human capital components matter most, what the company is doing to optimize those components, and how it is progressing against those objectives. However, to mitigate risk, we expect companies initially will publicly disclose data without detailed narrative. We anticipate this will evolve over time as organizations are likely to follow each other’s leads in the amount of detail disclosed and descriptive narrative. This would be similar to what we have seen over the last few years with more detailed diversity disclosures.
  11. It is unclear where ownership of human capital disclosure will reside within an organization. What is clear is that it’s a multi-disciplinary responsibility, and the HR function will be more involved in the reporting process.
  12. Importance of the Workforce Analytics function is increasing and that will require more collaboration with Finance, Investor Relations, and the General Counsel.

For the HR function specifically

Now is the time to better understand the leading indicators of the people and culture components of the business that have the greatest impact on business outcomes. If you say, “We have the best talent,” how are you measuring that? If you say, “Our workforce is highly engaged,” what percent of the workforce is highly engaged? What is the breakdown between executives, managers, and employees who are highly engaged? And what factors drive high engagement of the workforce? If attracting, developing, and retaining talent is key to success, what do you spend on training? What is the turnover rate by segment, geography, and employee level?

These are a small sample of questions to consider now that investors will be expecting more detailed disclosures on the workforce.

We will continue to engage in and monitor discussions related to the new SEC ruling, and human capital metrics in general, and will publish updated guidance and considerations as appropriate. In the meantime, i4cp member organizations can access the following related resources:

Kevin Martin

Kevin Martin is the chief research officer at the Institute for Corporate Productivity (i4cp); the leading research firm focused on discovering the people practices that drive high-performance.

In addition to guiding i4cp’s research agenda and deliverables, Kevin also advises corporate and human resources leadership teams on best- and next-practices in a broad range of topics that range from talent risk management and corporate culture, to human capital strategy and organizational agility. He also serves as executive sponsor of i4cp's distinguished Chief HR Officer Board.

Prior to i4cp, Kevin worked for several years at research firm Aberdeen Group where he built one of the industry’s leading human capital management (HCM) research practices and then held a variety of roles of increasing responsibility which included SVP of Research Operations with general management oversight of the company's 17 research practices, and SVP of International Operations where he led the firm’s expansion efforts in to Europe.

A highly sought-after international keynote speaker on all aspects of human resources and talent management, Kevin has been recognized as a “Top 100 HR Influencer” by HR Examiner. His and his team’s research have been cited in leading business media, including Forbes, The Wall Street Journal, Fast Company, Harvard Business Review, Inc. Magazine, Bloomberg, the Financial Times, CFO Magazine, CIO Applications, and on CNBC.

He is also an occasional contributor for the Financial Times.

Kevin currently serves on the advisory councils for the University of Dayton's school of business administration and school of engineering. He also serves on the board of advisors for Bullseye Engagement. From 2005 to 2014, Kevin served on the board of directors for Big Brothers Big Sisters of Central Massachusetts, which included a two-year term as board chairman (2009-2011). In 2006, Kevin was awarded the Commonwealth of Massachusetts's "Big Brother of the Year".

Kevin earned a Master of Business Administration degree from Boston University and a Bachelor of Science in Business Administration degree from the University of Dayton. He resides in the Massachusetts with his wife (Laura) and their three sons.

Kevin Oakes

Kevin is CEO and co-founder of the Institute for Corporate Productivity (i4cp), the world’s leading human capital research firm focusing on people practices that drive high performance. i4cp conducts more research in the field of HR than any other organization on the planet, highlighting next practices that organizations and HR executives should consider adopting.

Kevin is also the author of Culture Renovation®, an Amazon bestseller which debuted as the #1 new release in a dozen Amazon book categories. Drawing on data from one of the largest studies ever conducted on corporate culture, Culture Renovation™ details how high-performance organizations such as Microsoft, T-Mobile, 3M, AbbVie, Mastercard and many more have successfully changed organizational culture.

Kevin is currently on the board of Performitiv, and on the advisory boards of Guild Education and Sanctuary. Kevin was previously on the board of directors of KnowledgeAdvisors, a provider of human capital analytics software, which was purchased by Corporate Executive Board in March of 2014. Kevin was also the Chairman of Jambok, a social learning start-up company which was founded at Sun Microsystems and was purchased by SuccessFactors in March 2011. Additionally, Kevin served on the boards of Workforce Insight and Koru prior to their sales.

Kevin is on the board of Best Buddies Washington and helped establish the first office for Best Buddies in the state in 2019. Best Buddies is a nonprofit organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, and inclusive living for people with intellectual and developmental disabilities (IDD).

Kevin was previously the Founder and the President of SumTotal Systems (NASDAQ: SUMT) which he helped create in 2003 by merging Click2learn (NASDAQ: CLKS) with Docent (NASDAQ: DCNT). The merger won Frost & Sullivan's Competitive Strategy Award in 2004.

Prior to the formation of SumTotal, Kevin was the Chairman & CEO of Click2learn, which was founded by Paul Allen, co-founder of Microsoft. Kevin helped take Click2learn public and engineered over a dozen acquisitions post-IPO. Prior to joining Click2learn, Kevin was president and founder of Oakes Interactive in Needham, MA. Oakes Interactive was purchased by Click2learn (then called Asymetrix) in 1997, prior to going public a year later.